BSI Engage at NexGen

Through BSI Engage, you can:

  • View real-time inventory of all stored samples
  • Track sample location and status within our biorepository
  • Generate and export reports for internal tracking and study management
  • Create requisitions for sample retrieval or bio-service requests
  • Submit shipment requests directly through the platform
  • Monitor complete chain of custody, ensuring transparency and traceability throughout storage, handling, and distribution

Built with data security and regulatory compliance in mind, BSI Engage supports audit readiness and aligns with CAP-accredited biorepository standards, helping ensure the integrity, traceability, and confidentiality of your materials and associated data.

To request user access to BSI Engage at NexGen, please download and complete the PDF form and return to .

Download Request User Access Form (PDF)

BSI Engage Access & Permissions

To ensure security, regulatory compliance, and proper authorization, access to BSI Engage is managed through a formal permission request process.

Requesting Access

If your organization requires access to BSI Engage:

  1. Download the Access & Permission Request Form.
  2. Complete the form, listing all team members who require access and specifying their level of permission.
  3. The request must be submitted and signed by an Official Authorized Representative of your organization.
  4. Submit the completed and signed form to our team for processing at .

Permission Levels

Clients may assign the following access levels to their team members:

  • Full Access – Includes permission to submit requisitions and create/edit shipments
  • Submit Requisitions
  • Create/Edit Shipments
  • View Only – Inventory visibility without editing or submission privileges

Account Setup & Notification

Once our administrator receives the completed and authorized Access & Permission Request Form:

  • A client profile will be created in BSI Engage
  • User accounts will be established based on the approved access levels
  • The designated point of contact listed on the form will be notified once access is activated
  • A list of usernames and temporary passwords will be provided for secure distribution

Modifying Access

To add or remove users, or to change permission levels for existing team members, please submit requests from your Official Authorized Representative to:

Submitting Requisitions

A requisition is the formal method used to request work on specimens stored within your inventory. Submitted through BSI Engage, requisitions serve as documented work orders that allow all requested activities to be tracked from initiation through completion.

Requisitions may be used to request services such as:

  • Specimen processing
  • Aliquoting
  • Relabeling
  • Sample pulls
  • Shipment preparation
  • Return to inventory
  • Destruction
  • DNA extraction
  • Kitting
  • Inventory auditing
  • Courier services
  • Other services as needed

Each requisition is assigned a status within the system, allowing you to:

  • Monitor progress in real time
  • Track where the request is within the workflow
  • Maintain full visibility and documentation of work performed

This structured process supports traceability, chain of custody documentation, and regulatory compliance while ensuring clear communication throughout the lifecycle of your request.

Creating a Requisition

After logging in to BSI Engage at NexGen, select the New Requisition (+) button on the left side menu and follow the prompts.

BSI Engage Requisition Help

Creating a Shipment

The Shipments module is used to track incoming shipments of specimens.

To create a new shipment, select the Shipments (+) button on the left side menu and follow the prompts.

  • This module allows users to create, view, edit, or delete shipments.
  • Users must have permissions to submit shipments in BSI.

BSI Engage Shipment Help

User Support

IMS provides technical support for the system on an as-needed basis. To contact technical support, use one of the following methods:

BSI Support Page